IMC Marketplace’s Privacy Policy

IMC Marketplace (“Marketplace” or “We”) knows that you care about how the information we receive from and about you is used and shared, and we take your privacy seriously. We have created this privacy statement ("Statement") in order to demonstrate our commitment to your privacy. Please read the following to learn more about our privacy policy. By accessing the Marketplace website at www.imcmarketplace.co, and subdomains of Marketplace, including all related pages ("Site"), including any subscription based features or services offered by Marketplace through the Site or through a mobile / tablet app (collectively, the "Service"), you are accepting and agreeing to the practices outlined in this Statement.

What Does This Privacy Policy Cover?

This Statement covers Marketplace's collection and use of personal information and non-personal information that Marketplace gathers when you are on the Site and when you use the Marketplace service (the “Service”). “Personal information” is information that identifies you on an individual basis, such as information that would permit a third party to contact you: this would include, for instance, full name and email address, address, phone number and country location. “Non-personal information” is information that cannot, when ordinarily read or compiled, be used to identify you on an individual basis: this might include, for instance, a browser or device identifier, or de-identified or anonymised information related connected to those identifiers or your activities; it might also include, for instance, information that has been aggregated or coded to remove personal information. This Statement does not, however, apply to the practices of third parties that Marketplace does not own or control, or to individuals that Marketplace does not employ or manage. This Statement also does not apply to any third party information gathered by users of Marketplace's Service (i.e., information about customers of Marketplace sellers) and submitted by them to the Service for use in connection with their purchasing activity. Marketplace will not review, share, distribute, print, or reference any such Customer Data except as may be required by law.

What Personal Information do we collect?

Our primary goal in collecting information is to provide you with a friendly, customised, and efficient experience. We collect the following types of information from our customers:

Information You Provide to Us:
Marketplace collects identifying information when you use the Service, when you visit the Site (including, without limitation, any of the Site web pages or landing pages), and when you create a shop or sign up. For example, we require customers who register to use the Service to give us the following personal information: your name, address, phone number, email address, financial information, such as bank account details, child’s name (IMC’s Treasure Box), and optionally your child’s date of birth (IMC’s Treasure Box).
All financial information that we collect from you is used for the purposes of checking your qualifications as a prospective customer and billing you for the Service. Such billing information is not used by Marketplace for marketing or promotional purposes. Marketplace may use a third-party intermediary to manage the credit card and billing processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card and billing processing.
Other personal information we collect, as described above, may be used by Marketplace to provide the Service to you, to advertise or market our business, promotions, or services, keep and maintain accounts, keep records of transactions, and for financial management of our business and performing the Service Agreement. Thus, for instance, if you provide us with your email address, we may send you emails (which you may unsubscribe from) informing you about Marketplace services, products, offers and partnerships. See the Section titled “Email Communications” below, for more information about how and why we may email you.

Automatic Information:
When you visit the Site, Marketplace collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Marketplace uses IP addresses to monitor the regions from which you navigate Marketplace’s Site.
In addition, we receive and store certain types of information whenever you interact with us via our Site, including what pages you visit and activities you perform on our Site. Marketplace automatically receives and records certain "traffic data" on our server logs including your IP address, Marketplace cookie information, the page you requested, and your communications and interactions with other site registrants. Marketplace uses this traffic data to help diagnose problems with its server, analyze trends and administer the Service. We may also use any data we collect on or through the Site to better understand and market to our customers or website users, individually or in the aggregate. We automatically collect usage information, such as the numbers and frequency of visitors to our Site and use of components of our Service. We may use this information to provide research, advice and information, including, without limitation, for benchmarking purposes (e.g. we may publish an industry white paper that uses data collected through the use of our Service). This data is only used in the aggregate. This type of collective data also enables us to determine how often customers use parts of the Service so we can make the Service appealing to as many customers as possible. In addition, we may provide statistical information to our partners about how our customers, collectively, use our Site and Service. We may share this type of statistical data so that our partners also understand how often people use areas of our Site and our Service, so that they, too, may provide you with an optimal experience.
We also collect and use information for internal purposes. For example, if you are a registered user of Marketplace's Service, we may keep records in your account history of your complaints about the Service or other users, your account activity, or communications we have had with you.
If you are a registered user of Marketplace's Service, please note that some information about you may remain in our records after you decide to leave Marketplace.
  Automatic Information: When you visit the Site, Marketplace collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Marketplace uses IP addresses to monitor the regions from which you navigate Marketplace’s Site.
In addition, we receive and store certain types of information whenever you interact with us via our Site, including what pages you visit and activities you perform on our Site. Marketplace automatically receives and records certain "traffic data" on our server logs including your IP address, Marketplace cookie information, the page you requested, and your communications and interactions with other site registrants. Marketplace uses this traffic data to help diagnose problems with its server, analyze trends and administer the Service. We may also use any data we collect on or through the Site to better understand and market to our customers or website users, individually or in the aggregate.
We automatically collect usage information, such as the numbers and frequency of visitors to our Site and use of components of our Service. We may use this information to provide research, advice and information, including, without limitation, for benchmarking purposes (e.g. we may publish an industry white paper that uses data collected through the use of our Service). This data is only used in the aggregate. This type of collective data also enables us to determine how often customers use parts of the Service so we can make the Service appealing to as many customers as possible. In addition, we may provide statistical information to our partners about how our customers, collectively, use our Site and Service. We may share this type of statistical data so that our partners also understand how often people use areas of our Site and our Service, so that they, too, may provide you with an optimal experience.
We also collect and use information for internal purposes. For example, if you are a registered user of Marketplace's Service, we may keep records in your account history of your complaints about the Service or other users, your account activity, or communications we have had with you.
Email Communication: We may receive a confirmation when you open an email from Marketplace and may use this information to help us customize the emails we send to you, and enhance their relevance to you. We may also send out emails with information regarding Marketplace including promotions and events. If you complete the request form on the Site for additional information about the Service, we may use your email address to send you information regarding Marketplace, our products and services. You may opt out by unsubscribing through the unsubscribe or opt-out link in an email.
We may use third party service providers to assist us in any of the above email and marketing functions, but when we do so, we require those providers to enter into confidentiality agreements, or otherwise agree to maintain the confidentiality of any personal information we receive from you.

  Privacy Policy Changes IMC Marketplace reserves the right to modify this privacy policy at any time, so please review it periodically. We’ll communicate changes by posting a notice on the Site or the Apps.
 
  Contact IMC Marketplace You can contact IMC Marketplace at support@imcmarketplace.co
 
  Version and Date 2.0 and 25 May, 2015



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